We hope you love all of your Marlow Collection purchases but we understand that sometimes things just don’t work out. We will happily provide you with an exchange or full refund (excluding original and return shipping costs) on all full priced items, as long as your return meets the below requirements.

Please note that discounted items and items purchased with a discount code are only eligible for an exchange. Please note, earrings cannot be returned for a refund or exchange unless faulty. A tip from us, make sure you check over the size guide and fit comments before you checkout, so you know exactly what you will receive. We want to help you get the best fit possible so if you are unsure, send us an email at hello@marlowcollection.com

Items must be sent back to us within 14 days of receiving your order.

Items must be returned in original condition with all labels. Earrings cannot be returned unless faulty. 

Marlow Collection reserves the right to reject items that do not comply with the above requirements. Items that do not comply with our return policy will be sent back to the sender at their cost. 

Marlow Collection is not liable for the loss or damage of items in return transit. For returns outside of the UK, we recommend retaining proof of postage, using a traceable delivery service and returning items in secure packaging. 



Please return your items to -

Marlow Collection

18 Taughey Road


Co. Antrim

BT53 6RA

Upon return we will arrange a refund within 5 working days, this can take up to 1 working days to appear in your account. Original shipping charges are not refundable. We do not offer free returns, you are responsible for the shipment charges to return the items back to us.